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WPS

Online Evaluation System Help

Assessment User Guides(must be logged in)

Contact Us

customerservice@wpspublish.com
424.201.8800 or 800.648.8857 (U.S. and Canada only)
Monday through Friday 7:30 AM - 4:00 PM Pacific Standard Time

FAQs

Click on a question to show/hide the answer.
Q How it Works
Q Why can I see FREE products on my WPS Online Evaluation System bookshelf? (new)
Q What does the WPS Online Evaluation System (WPS online testing platform) cost compared to conducting assessments with pen and paper?
Q What products are available for use on the WPS Online Evaluation System?
Q I am an existing user of SPM products (including SPM Quick Tips). Can I convert to online use without additional cost?
Q What computer requirements are needed in order to use the WPS Online Evaluation System?
Q How do I access the WPS Online Evaluation System?
Q Can I purchase online evaluation products directly from the WPS Online Evaluation System?
Q How do I activate my licenses?
Q I did not receive my activation code or my activation code does not work. What should I do?
Q I purchased an online product by mistake. Can I return it?
Q Where can I find more information about the WPS Online Evaluation System?
Q What is a license?
Q Is the WPS Online Evaluation System HIPAA-compliant?
Q Can I still purchase pen-and-paper kits and forms?
Q Is there a difference between the WPS Online Evaluation System and the online testing platform?